What do I need to include in my return or exchanges?
Please enclose a copy of the original invoice, packing slip, or register receipt. Returns that do not include a copy of the original invoice, packing slip, or register receipt will not be accepted and will be returned to sender.
Use the SmartLabel (U.S. only) attached to your original invoice. Didn't get a pre-paid SmartLabel? Contact our Customer Care Department here or email email@example.com to request one.